´ºÓêÖ±²¥app

About ´ºÓêÖ±²¥app Pro

Competitive Rates

Professionally serviced by ´ºÓêÖ±²¥app certified and insured technicians

Field Service Rates

All jobs are performed by ´ºÓêÖ±²¥app partner technicians with standardized In-Warranty rates per job type for appliance dealers and extended warranty providers under ´ºÓêÖ±²¥app Pro plan.

All Home Appliances

 Check-up ₱395.00

All Home Appliances
Check-up ₱395.00

Aircon

Aircon

System repair and reprocess (up to 2.5 HP)
Labor ₱1,000.00
Materials ₱2,000.00

Compressor replacement (up to 2.5 HP)
Labor ₱3,000.00

General cleaning
Split Type - Inverter/Non-Inverter ₱1,475.00
Window Type - Inverter/Non-Inverter ₱825.00
Ladder ₱350.00

Repair
Labor - Minor repair without part replacement ₱950.00
Labor - Major repair with/without part replacement ₱1,750.00

Installation
Split (up to 2.5 HP)

View more details

₱8,500.00

Water Heater

Water Heater

Repair
Labor ₱950.00

Installation
Labor ₱1,000.00

Washer/Dryer

Washer/Dryer

Repair
Labor - Minor repair without part replacement ₱950.00
Labor - Major repair with/without part replacement ₱1,750.00

Installation
Labor ₱1,000.00

Refrigerator

Refrigerator

Repair
Labor - Minor repair without part replacement ₱950.00
Labor - Major repair with/without part replacement ₱1,750.00

System repair and reprocess
Labor ₱2,000.00
Materials ₱2,000.00

Ceiling Fan

Ceiling Fan

Installation
Labor ₱1,000.00

How It Works

´ºÓêÖ±²¥app Pro accounts are a set of two accounts: Master and Agent accounts.
Service requests can only be dispatched by the Agent account and the Master account is for the use of the after-sales management.

In-Warranty Field Services

1

They are the service requests dispatched via the ´ºÓêÖ±²¥app Pro account for appliances under manufacturer warranty or extended warranty.

2

They are charged the above service rates.

  1. If a service is completed on the first visit, the ´ºÓêÖ±²¥app Pro account is billed the above rate, excluding the cost of parts.
  2. If the initial service results in a Check-up, due to the need of parts and requires a second visit to complete it, the ´ºÓêÖ±²¥app Pro account is billed the Check-up fee and the labor fee.

3

Parts for the service are to be supplied by the ´ºÓêÖ±²¥app Pro account holder and shipped directly to their end-client.

4

A service request dispatched by an Agent account is charged a platform dispatch fee of P75 with a minimum of 50 dispatches per month.

5

Service and platform fees are billed on the 1st of each month.

Out-of-Warranty Field Services

1

They are the service requests dispatched via the ´ºÓêÖ±²¥app Pro account for out of warranty appliances.

2

They are transactions between ´ºÓêÖ±²¥app and the end-client.

  1. ´ºÓêÖ±²¥app Pro account holder is not responsible or liable.
  2. Repair rates follow the market rate and are agreed with the client via ´ºÓêÖ±²¥app's internal quotation process.
  3. Installation rates follow ´ºÓêÖ±²¥app standard rates published here.

3

The ´ºÓêÖ±²¥app Pro account holder agrees to supply ´ºÓêÖ±²¥app the parts for out-of-warranty services of their appliances.

Split Type Aircon Installation Service

´ºÓêÖ±²¥app offers the most convenient and transparent aircon installation service.

  • Free Site Survey visit within 24 hours (Mon - Sat 9am - 6pm)
  • Step by step updates via Email and SMS
  • Rates include standard installation materials
  • Installation service warranty for 90 days
  • Online access to service details and e-Receipt
  • Customer Support 7 Days a Week
Split Type Size (HP) Installation Rate (Php)
1.0 8,000
1.5 8,500
2.0 9,000
2.5 9,500
For volume installations of 10 units or more, 1.0 - 2.5 HP, ´ºÓêÖ±²¥app offers a flat rate of Php 8,500
Standard materials included:
  • 10ft copper pipe, rubber insulation & PE tape
  • 10ft electrical wiring from Indoor to Outdoor unit
  • New wall bracket for outdoor unit up to 6ft height
  • New Indoor/Outdoor circuit breaker
  • Drain line (up to 10ft)
 What is not included:
  • Additional copper pipe with insulation and wiring (+Php 900/3ft, increments of 3ft)
  • Additional drain line (+Php 75/ft, min 5ft)
  • Civil, carpentry & masonry works
  • Embedded pipes, insulation, & exhaust deflectors
  • Power supply & provision of feeder line (+Php 150/ft, min 10ft)
  • Government permits & mechanical plans
  • Dismantling fee of old unit
  • Floor platform up to 6 inches (+Php 1,000 - 1,500)
  • Bracket/hanger with railing required for installations above 6ft (+Php 2,500)

At the Site Survey visit, the client is informed of his installation details and provided a quotation, including any additional materials if needed. Installation may take up to 2 days to complete.

Aircon Installation Process
1
Site Survey
Tech arrives on-site and performs a Site Survey. A waiver may be required from client depending on their specific installation instructions.
2
Report & Quotation
Tech submits a quotation for client approval.
30 mins
to
1 hr
3
Quotation Approval
If approved and there is sufficient time to complete the installation on the same day, the tech will prepare to install the unit.
4
Installation
Installation is completed and client will receive an e-receipt from ´ºÓêÖ±²¥app.
3 hrs
to
48 hrs
Depending on the complexity, the installation may take 3 to 48 hours (2 days).